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Published 2 months ago

After years of freefall, Qantas is starting to get back its wings

Summary by 9News
Australia's major airline Qantas has been in freefall when it comes to reputation and customer satisfaction, but the Flying Kangaroo is starting to get its wings back.The sharp nosedive began under the stewardship of now departed CEO Alan Joyce, who put profits and executive bonuses above flights that made it to their destination on time or without being cancelled, and the ability of customers to actually use flight credits and frequent flyer po…

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