Expedia said it refunded my tickets, but it didn't. What should I do?

McKenzie River Reflections

Expedia said it refunded my tickets, but it didn't. What should I do?

Keith Dawe has been waiting for his refund from Expedia since 2020. But neither the online agency nor his airline can find the missing money. Where is it? I need help getting a refund from Expedia. I booked two roundtrip Air Transat tickets from Toronto to Paris through Expedia back in 2020. I had to cancel the flights. Under the refund rules during the pandemic, Expedia said I could get my money...