Southwest Airlines will partially reimburse passengers for certain delays or cancellations

Air Journal

Southwest Airlines will partially reimburse passengers for certain delays or cancellations

Southwest Airlines announced on Tuesday that it has begun issuing $75 vouchers to customers whose flights have been cancelled or delayed for more than three hours. The refunds occur at a time when the airline is facing a massive upheaval following deplorable revenues in the first quarter of 2024, when it reported a net loss of $231 million. The vouchers (“ vouchers”), Southwest says, are issued only when the delay or cancellation can be consider…